Política de envío
At TerdCart, operated by Redx LLC, we aim to provide reliable shipping options and deliver your orders as efficiently as possible. This Shipping Policy explains our order processing procedures, shipping options, delivery estimates, and tracking process.
1. Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation.
Processing times may vary due to order volume, product availability, public holidays, or other circumstances. Order processing time is separate from shipping and delivery time.
2. Shipping Options and Estimated Delivery Times
We offer the following shipping options, subject to availability for your destination:
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Standard Shipping: Estimated delivery within 5–10 business days.
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Express Shipping: Estimated delivery within 2–5 business days.
Delivery estimates begin after an order has been processed and shipped. Actual delivery times may vary depending on your location, carrier operations, customs clearance, and other circumstances beyond our control.
Available shipping options and estimated delivery times will be provided during checkout where applicable.
3. Shipping Costs
Shipping costs may vary depending on your delivery location, order size, and selected shipping method.
Free shipping is available on orders over $50, subject to any applicable conditions displayed on our website or during checkout.
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
4. Order Tracking
Once your order has shipped, you will receive a tracking number, where tracking is available, to monitor your shipment's progress.
Please allow some time for tracking information to become available after your order has been dispatched.
If you have not received tracking information or need assistance with a shipment, please contact our customer support team.
5. International Shipping
TerdCart offers international shipping to supported destinations. Delivery times, shipping costs, and availability may vary by country or region.
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, customers are responsible for applicable charges.
Customs processing may also affect estimated delivery times.
6. Delays and Delivery Issues
Although we aim to meet the estimated delivery timeframes, delays may occur because of weather conditions, carrier disruptions, customs inspections, public holidays, or other unexpected events.
If your order appears to be delayed, please use your tracking number to check its status or contact customer support for assistance.
7. Contact Information
For questions about shipping, delivery estimates, tracking information, or delayed orders, please contact TerdCart customer support.
Email: support@terdcart.com
Company Operating TerdCart: Redx LLC