Política de reembolso

At TerdCart, operated by Redx LLC, we want you to be satisfied with your purchases. If you are not happy with your order, we are here to help.

Eligibility for Returns

Items must be returned within 30 days of delivery.
Products must be unused, in their original packaging, and in resellable condition.
Certain items, such as health products and personal care items, may be non-returnable for hygiene or safety reasons, where permitted by applicable law.

How to Request a Return

Contact TerdCart customer support with your order number and the reason for your return.
Ship the item to the return address provided by our customer support team.
Once Redx LLC or its designated returns processor receives and inspects the product, we will process your eligible refund or exchange in accordance with this policy.

Please contact customer support before sending any item back to ensure that you receive the correct return instructions.

Refund Policy

Eligible refunds will generally be processed within 7–10 business days after the returned item has been received and inspected. The time it takes for the refund to appear in your account may vary depending on your payment provider or financial institution.
Original shipping fees are non-refundable, except where otherwise required by applicable law.
Refunds will generally be issued to the original payment method used for the purchase.