Return & Refund Policy

We want you to love your purchases from TerdCart! If you’re not satisfied, we’re here to help.

Eligibility for Returns:

  • Items must be returned within 30 days of delivery.
  • Products must be unused, in original packaging, and in resellable condition.
  • Some items (e.g., health products, personal care items) may be non-returnable due to hygiene reasons.

How to Request a Return:

  1. Contact us with your order number and reason for the return.
  2. Ship the item back to the provided address.
  3. Once we receive and inspect the product, we will process your refund or exchange.

Refund Policy:

  • Refunds are processed within 7-10 business days.
  • Original shipping fees are non-refundable.